Screen Protective Film FAQ's:

Installation inquiries:
I am having an issue with bubbles, what can be done to get rid of them?
Normal application is to apply light pressure evenly across the surface of the film as you roll it into place. Gently apply pressure back and forth to the area of contact (front side) until the film is completely adhered. Small air bubbles should dissipate in a few days.

If you notice bubbles during application, pull back to the bubble and apply pressure on the top side to release the air bubble. If caused by dirt (a bubble with a spot in the center), pull the film back up to the area and use the tacky- tape provided to remove the lint or dirt. The lint or dirt usually will stick to the silicone backing of the film.. If you have a few air bubbles not caused by dirt they can be pushed out using a credit card. Light pressure applied to the top surface of the film should not cause any film damage.

See our Installation Instructions or watch our step-by-step video for further help in this situation.

To help aid you in application of your film, we offer a film installation kit.

Dust underneath the applied film:
If by chance you get dust or dirt underneath the film on the silicone side and the above procedure does not work (too much dust stuck to the backside), you will need to remove the film to clean it.

Here are two possible methods:
1. Remove the film and lie on a clean flat surface silicone side up, then use a clean lint roller or masking tape to carefully remove the dirt and lint. Reinstall.
2. Remove the film and fill the bottom of a sink with warm slightly soapy water. Emerge film in water using hands in a light rubbing motion to remove debris. Be careful not to kink the film. Rinse film with warm water and use a squeegee to dry film or let film air dry after rinsing. You can do both sides of the film with the squeegee. Please note: air drying may cause water spots.
How to remove your film
If you ever need to remove your screen protector, slip your finger nail under a corner of the film and start to pull up. Because of the rubber silicon adhesive, there won't be any residue left behind so there isn't a need to clean your screen after removing the film. Be careful as to not bend your film in case you want to reapply it later.

Using screen film outdoors:
Will the film make the image too dark when I take in indoors?
Our Anti-Glare film will not noticeably make the screen darker it only reduces the transmittance by about 5%.

Does your product improve the outside view in bright sunlight on a digital camera where the coating on the LCD has worn off?
Our Anti-Glare screen protective film would even out the surface and provide some added glare reduction to boot. It is not the perfect solution but should help.

Is your anti glare UV rated and can it be used outdoors?
Our MX type films have been environmentally tested and passed: 1000 hours of test in 80degC, 60degC/90% RH, and UV exposure environment.
Visual concerns:
What film should I order if my screen has a glass front?
For most situations the glass front sits away from the actual image of the screen and adding the wrong protective film can cause dithering/speckling. We recommend our MXH High Definition Anti Glare film or our MXA Crystal Clear film for this type of application.

When applied to a matte screen like the one on the x61 Tablet causes the screen with the anti-glare film make the screen blurry?
Applying the anti-glare screen protective film to your matte finished screen will not blur your image.
Multi Touch and Inking:
How will protective film affect my Multi Touch?
Most multi touch functions work normally with the screen protective film applied. Very few applications/devices have been reported to loose sensitivity with finger tip touch. No issues have been reported when using the stylistic pen. Please see review.

How will my inking be affected with the Screen Protective Film?
Inking will work just as it does without the screen protective film. Users have actually noticed an improvement with smoothness when inking on film. Please see review.

Will the touch screen work with the film applied?
All of our films work very well using stylus input with most touch screen technologies. (You may experience a slight reduction in response on some of the new capacitive multi-touch displays using finger touch). Test the functionality with the TEST FILM enclosed with every order. ELO monitors using “IntelliTouch" and Dell monitors using "Surface Acoustic Wave" (SAW) technology DO NOT seem to work with protective films.

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Large or special screens:
Do you offer your anti-glare films for plasma TVs? I might be interested in one for a 50"?
We can currently cut films up to 24.5" in height (this is our roll size), and 48" long. Larger pieces are available but not custom cut.

Will these films work for Apple iMacs with the glass screens?
Yes. See all iMac Films
Custom cutting:
Can these films be custom cut?
Yes! You can place an order on the web for a custom cut screen film, or you can order size slightly larger than what you need and cut it yourself.
What is the best way to cut the film..do you use a guillotine or a razor?
When cutting the film yourself, a rotary cutter is probably the best. A guillotine would be second choice and then a razor blade and straight edge.

We have found that cutting the film with the protective backing facing up (shiney side up) the results are a cleaner film edge which will apply better to your screen.
We will custom cut the films for you for a nominal price.
Choose from our Universal & Custom Cut films to have us cut your film for you.
Screen requirements:
Does my computer have to be a flat screen for the film to work?
The screen protective film will work on glass flat screen monitors as well as LCD's, Plasma's, and LED's. The screen must be flat for the film to properly adhere.
Alternative Uses:
Do you have any experience in using the anti glare sheeting for picture or artwork frames? I have a 30x10" watercolor piece I need to frame. Would the film be applied over the regular glass?
Sorry our anti-glare films will not work well on artwork pieces as the film needs to be in contact with the image such as on an LCD. The artwork would appear fuzzy looking. Our crystal clear screen films would work if applied to glass of the frame.

I have a custom built arcade cabinet with a 2ft square sheet of safety glass in front of a regular CRT monitor. However I do have a bit of a glare problem coming off the glass sheet, and I am wondering if your product would adhere to the glass (versus the material LCD screens are made of)?
The film will adhere to regular glass just fine, however, these films are made to go directly onto screen image. When placed on glass and not in direct contact with the image you get a opaque pane of glass (this only occurs with the anti-glare film).

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Why was my film cut this way?
What are rounded corners?
Square corners are an option for the Universal & Custom Sizes only. The standard "rounded corner" is a 1/8" radius (slightly smaller than a standard wooden pencil). Some pre-cut films have corners that rounded appropriately for that specific screen, like those for the iMacs and iPads.

The screen films we ordered are a little short?
We cut our films approximately 1mm short to allow for some installation error. If the film catches the edge you will have noticeable edge where the film does not touch the screen. Also you need a small edge to catch if you ever need to remove the film. If you need exact dimensions let us know and we will cut exactly to the measurements you given. However we cannot be responsible for the possible problems mentioned above. Choose from our Universal & Custom Cut films to have us cut your film for you.
Which film should I order?
I assume the crystal clear is not as effective in term of diffusing glare?
The crystal clear / high contrast does not reduce glare, however the it does have anti-reflect coating that increases the light transmission of the display.
The anti-glare / non glare coating scatters the ambient light hitting the surface of the screen. For most applications the anti-glare is fine, however the anti-glare film also causes some speckling / softening of the image (less noticeable in the Photodon MXT or MXH high-definition material). Thus we do not recommend the anti-glare for color critical applications.

I'm thinking about purchasing the LCD protective films for my laptops and GPS navigation device in my car. I'm wondering which type of film is better. For my laptops, the screen is a clear glass like screen. For the navigation device it has a non-glare surface. Which type of film do you recommend?
Most people like the anti-glare films the best, this reduces the reflection problem and gives good screen protection. The crystal clear would be recommended for indoors use and in color in color critical applications such as pre-press or color calibrated monitors.
Film Removal:
Will this film damage the screen if I decided to remove it?
This film will not harm your screen; not even a sensitive LCD.
If you decide to remove it, the silicone resin base adhesion allows the film to be easily released from the screen. We have tested the film on a laptop that we use on a regular basis and the film was in place for approximately 18 months. When we removed it, the film came off without any problem and the silicone felt nearly as tacky as new. No residue was left on the screen and it looked as good as new. We were able to wash the film and reapply it to the same laptop.

What is the recommended replacement time for the protective films?
The replacement period for our film will depend on the use and abuse that the film receives. It will also depend on how long it has been on your screen. We recommend that you replace the film after approximately 2 years (since applied to your screen), and sooner if you realize some wear such as on a tablet where you are constantly in contact with the screen.
How to clean:
How do you clean the Screen Protective Films?
Cleaning of the protective films is much the same as cleaning your original screen, only not as critical, (since the screen protector has a hard coated surface and the fact that the film can be easily replaced at any time).

We do recommend that you use a cleaning solution that is also safe for LCD screens when cleaning the film.

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