Photodon Remains Open and Fully Operational
Providing Essential Services During This Time of Uncertainty

TRAVERSE CITY, MICHIGAN, NOVEMBER 17, 2020

Like so many of you, our team members at Photodon are working parents, caregivers to vulnerable family members, and community members trying to adapt to and navigate the continuing curve balls that the coronavirus pandemic is throwing our way. Please know that our thoughts are with you. We want you to know that it is our top priority to continue to provide you with the products that you need while following the CDC and WHO guidelines to prevent the spread of the virus and keep people safe. Below you will find the latest information about how we are protecting our employees and customers in response to this unprecedented time.

Fast Facts:

• Photodon does 100% of our business online, so we are considered a low-risk industry in terms of COVID-19 spread. We do not have a walk-in customer base.
• We are considered an essential manufacturer because we supply materials to government agencies, healthcare providers, first responders, and other manufacturers who support critical infrastructures.
• Our facility is on a rigorous disinfecting schedule, our employees practice social distancing and use PPE as they work, and every precaution has been taken to keep them safe while they work.
• Our inventory has not been affected at this time, and we do not anticipate a shortage of materials.
• We are on a 5-7 business-day lead time for getting orders of over 10 pieces out. Most orders are shipped within 1-3 business days.

Coronavirus (COVID-19): How Photodon is Preparing and Responding:

A Message from Photodon owners, Don and Jeanette Basch

To Our Valued Customers,

Thank you for your business and your patience as we work through figuring out how we can provide you with the products you need while also keeping everyone in our community safe. While positive virus cases are continuing to go up in our area, we are hopeful that this will all be behind us soon. As small business owners, we will continue to do our best to follow the health and safety guidelines put forth by our governor.

Early on in the pandemic, we shifted operations slightly to include making face shields that we have been donating to hospitals in Michigan. Some of our local community members have also found these shields helpful. We now carry screen protective film with special anti-microbial coating, which can be custom cut to up to 82.5” with 16:9 aspect ratio. This film is notable because it kills 99+% of bacteria from its surface. We continue to have a steady supply of our regular products and do not anticipate any disruption in the supply chain. As the global market economies shift, we want you to know that we will do everything within our power to provide you with protection for your digital equipment.

We extend a heartfelt sympathy to any of you who may have lost a loved one to this disease. Please know that we are here to help you in any way we can.

Sincerely,

Don and Jeanette Basch